Privacy Policy

Revision 1.0.0

AlphaTouch is an online platform created by Goldcom Inc (dba Alpha Communications) and Alpha Media Inc serves as a backbone for AlphaTouch hardware devices (including, but not limited to video intercom door stations, resident monitors and screens, access devices) to operate. These devices are also used to general interaction on users' mobile device. This Privacy Policy describes how your information is collected, used and shared when you use the Service.

I. What kind of information is collected?

We will collect the following kinds of information when an installation uses the AlphaTouch Cloud Services:

II. How do we use this information?

The vast majority of this information is used specifical and solely for platform operation. Other possibilities include:

III. Disclosure of information

We may disclose the information collected in the following ways:

IV. Accessing and modifying your information

Your Organisation may access, correct or delete information that you have uploaded to the Service using the tools within the Service (for example, editing your profile information or via the Activity Log). If you are not able to do so using the tools provided in the Service, you should contact us directly to access or modify your information.

V. Third-party links and content

The Service may contain links to content maintained by third parties that we do not control. You should review the privacy policies of each website that you visit.

VI. Account Closure

If you would like to stop using the Service, you should contact your Organisation. Similarly, if you stop working for or with the Organisation, the Organisation may suspend Your Account and/or delete any information associated with Your Account.

It typically takes about 90 days to delete an account after account closure, but some information may remain in backup copies for a reasonable period of time. Please note that content you create and share on the Service is owned by your Organisation and may remain on the Service and be accessible even if your Organisation deactivates or terminates Your Account. In this way, content that you provide on the Service is similar to other types of content (such as presentations or memos) that you may generate in the course of your work.

VII. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. When updated the “Effective date" below will be amended and the new Privacy Policy will be posted online.

VIII. Contact

If you have any questions about this Privacy Policy, please contact us.

Due to continuous improvements and updates, all software features and user interfaces are subject to change without notice.
Some screen images and depictions on AlphaTouch™ hardware and mobile devices may have been simulated.